Loading Order Information (Input Settings)

Order information refers to information that indicates the quantity, size, color, and other order contents. It is basic information such as what product was ordered and how many were ordered. It is important information related to the transaction contract with the customer.

When delivering an order from e-commerce or other order receiving system to PAM, this order information must be transmitted correctly. If there is any missing information or error in the order information, the customer will receive a product which is different from the one he or she ordered. In addition to complaints, this can also result in a loss of trust in the company.

The following methods can be used for delivering order information from the order receiving system to PAM.

  • For PersBiz, load a special file that contains saved order information.
  • For system other than PersBiz, "load a special file that contains saved order information" or "load order information that is written in the file name."

Loading PersBiz Order Information

In the print data from PersBiz, the order information is added in a separate file together with the print file.

PAM loads this file to load the order information. This section describes the procedure for loading the order data saved in the specified folder into PAM.

For the method of setting a save folder for PersBiz order data, refer to "Configuring Input Manager."

Procedure
  1. Start the Web browser and access the following URL.

    https://pa.rolanddg.com/

  2. Log in to PAM-Web.
    Log in using a PAM account and password, not Roland DG Connect.
    1. Enter the URL to access in Your environment name.
    2. Enter the user account name in User name.
    3. Enter the password in Password.
    4. Click Log in.
  3. Click Settings.
    PAM-Web_setting-tab.png
  4. Click Input Settings.
    PAM-Web_input-settings.png
    The Input Settings display appears.
  5. Click PersBiz under "Input Connectors."
    PAM-Web_is_PersBiz.png
  6. Add a key to each "Parameter Mapping" item (Media, Color, Size, Quantity).

    The key is the item name that is recorded in the order information file (json format).

    The key in the file is detected, and the values specified in the key are entered into the PAM items.

    For details of the keys, refer to the PersBiz manual.

    1. Click + Add Value.
    2. Enter the letters and numbers, and then click Add.
    PAM-Web_is_PersBiz_add-value.png
  7. Check the settings, and click Save.

Loading Order Information from a System Other Than PersBiz

The following two methods can be used for delivering orders from e-commerce (order receiving system) other than PersBiz to PAM.

  • Load a special file that contains saved order information (JSON file).
  • Load order information that is written in the file name.

Loading Order Information from a JSON File

In the order data output from e-commerce, some order information can be added in a separate file together with the print file.

PAM can load this file (json format) to load the order information. The special file containing order information is hereafter in this topic referred to as the JSON file.

  • The file extension of the JSON file must be ".json".
  • Write the JSON file to the folder (Hot Folder) that was designated for loading orders into PAM.
  • Include the print file save location in "imageFile" in the JSON file. Do not place the print file in the Hot Folder. Instead, place it in the folder specified in "imageFile."
  • For the keys which can be recorded in a JSON file and their meaning, please contact our company.

For the process of writing a JSON file from e-commerce (order receiving system), refer to the information released by the system service provider company when setting, consult with the system integrator responsible for system construction, or take similar action.

For the method of setting the folder (Hot Folder) for saving the JSON file, refer to "Configuring Input Manager."

When there is order information that is not written in the JSON file, it is possible to specify the value (fixed value) of that order item. This section considers a case when the color is not recorded in the JSON file, and describes the procedure when specifying white as the color.

Procedure
  1. Start the Web browser and access the following URL.

    https://pa.rolanddg.com/

  2. Log in to PAM-Web.
    Log in using a PAM account and password, not Roland DG Connect.
    1. Enter the URL to access in Your environment name.
    2. Enter the user account name in User name.
    3. Enter the password in Password.
    4. Click Log in.
  3. Click Settings.
    PAM-Web_setting-tab.png
  4. Click Input Settings.
    PAM-Web_input-settings.png
    The Input Settings display appears.
  5. Click one of Hot Folder 1 to Hot Folder 8 under "Input Connectors."
    PAM-Web_is_hot-folder.png
  6. The procedure for setting Color to white is the following.
    1. Click Color under "All Parameters" and click *** for "Fix Hot Folder Values."
    2. Click the input field under "Fix Hot Folder Values" and enter "White."
    PAM-Web_is_filename_fix-value.png
  7. Check the settings, and click Save.

Loading Order Information from a File Name

Even when a special file (JSON file) is not used, it is possible to deliver order information via the file name.

When delivering order information to PAM using this method, it is necessary to perform the following two tasks.

  • Decide the file naming rules in PAM.
  • Assign file names consistent with the naming rules in the order data that is output by the order receiving system.

This section describes the procedure when deciding the naming rules in PAM. For the process of assigning file names that are consistent with the rules in the order receiving system, refer to the information released by the system service provider company when setting, consult with the system integrator responsible for system configuration, or take similar action.

For the method of setting a save folder for order data, refer to "Configuring Input Manager."

In PAM, four order information parameters (Media, Color, Size, Quantity) and the VersaWorks job (JobName) are preset. To load information other than the preset information, add a parameter.

Procedure
  1. Start the Web browser and access the following URL.

    https://pa.rolanddg.com/

  2. Log in to PAM-Web.
    Log in using a PAM account and password, not Roland DG Connect.
    1. Enter the URL to access in Your environment name.
    2. Enter the user account name in User name.
    3. Enter the password in Password.
    4. Click Log in.
  3. Click Settings.
    PAM-Web_setting-tab.png
  4. Click Input Settings.
    PAM-Web_input-settings.png
    The Input Settings display appears.
  5. Click one of Hot Folder 1 to Hot Folder 8 under "Input Connectors."
    PAM-Web_is_hot-folder.png
  6. Set the file naming rules.
    This explains the operations when setting the following naming rules as the example.
    PAM-Web_is_filename_sample.png
    1. Enter "_" in Separator.
      Select characters and symbols that can be specified in the file name and characters that are not included in the order information. For example, hyphen "-" or underscore "_".
    2. Click Media under "All Parameters" and click icon_set-in.png for "Job Filename Variable."
    3. Click Size under "All Parameters" and click icon_set-in.png for "Job Filename Variable."
    4. Click Quantity under "All Parameters" and click icon_set-in.png for "Job Filename Variable."
    5. Click JobName under "All Parameters" and click icon_set-in.png for "Job Filename Variable."
    PAM-Web_is_filenaming.png

    There is a meaning to the vertical display order of "Job Filename Variable." The order is from left to right of the file names in order beginning from the top.

    To change the order, click icon_up.png or icon_down.png.

  7. When the order contents do not vary (are not variables), set the fixed value.

    For example when there is only one color for a product, set so that color is always entered in the color order contents.

    When the color is white only, the setting procedure is as shown below.

    1. Click Color under "All Parameters" and click icon_set-in.png for "Fix Hot Folder Values."
    2. Click the input field under "Fix Hot Folder Values" and enter "White."
    PAM-Web_is_filename_fix-value.png
  8. Check the settings, and click Save.