METAZA Driver Installation Is Impossible

If installation quits partway through or if the wizard does not appear when you make the connection with a USB cable, use the following procedures to reinstall METAZA Driver.

Installing the Driver on Windows 11

Procedure
  1. Use a USB cable to connect the machine and the computer, and then turn the machine on.
  2. When Found New Hardware appears, click Cancel to close it.
    Disconnect any USB cables for printers other than this machine.
  3. Click Desktop.
  4. Right-click the Start button, and then click Device Manager.
  5. When the User Account Control window appears, click Continue.
    Device Manager appears.
  6. From the View menu, click Show hidden devices.
  7. In the list, find and double-click Printers or Other devices.
    Click the model name or Unknown device, whichever appears below the item you selected.
  8. From the Action menu, click Uninstall.
  9. In the Confirm Device Uninstall window, click OK. Device Manager closes.
  10. Detach the USB cable from the computer, and then restart the computer.
  11. Uninstall METAZA Driver.
  12. Perform the METAZA Driver installation procedure again from the beginning.

Installing the Driver on Windows 10

Procedure
  1. Use a USB cable to connect the machine and the computer, and then turn the machine on.
  2. If the Found New Hardware message appears, click Cancel to close it.
    Disconnect any USB cables for printers other than this machine.
  3. Click Desktop.
  4. Right-click the Start button, and then click Device Manager.
  5. When the User Account Control window appears, click Continue.
    The Device Manager window appears.
  6. From the View menu, click Show hidden devices.
  7. In the list, find and double-click Printers or Other devices.
    The name of your machine or Unknown device appears below the selected item. Click the name to select it.
  8. From the Action menu, click Uninstall.
  9. In the Confirm Device Uninstall window, click OK. Device Manager closes.
  10. Detach the USB cable from the computer, and then restart the computer.
  11. Uninstall METAZA Driver.
  12. Perform the METAZA Driver installation procedure again from the beginning.