METAZA Driver Installation Is Impossible
If installation quits partway through or if the wizard does not appear when you make the connection with a USB cable, use the following procedures to reinstall METAZA Driver.
Installing the Driver on Windows 11
Procedure
- Use a USB cable to connect the machine and the computer, and then turn the machine on.
-
When Found New Hardware appears, click Cancel to close it.
Disconnect any USB cables for printers other than this machine.
- Click Desktop.
- Right-click the Start button, and then click Device Manager.
-
When the User Account Control window appears, click Continue.
Device Manager appears.
- From the View menu, click Show hidden devices.
-
In the list, find and double-click Printers or Other devices.
Click the model name or Unknown device, whichever appears below the item you selected.
- From the Action menu, click Uninstall.
- In the Confirm Device Uninstall window, click OK. Device Manager closes.
- Detach the USB cable from the computer, and then restart the computer.
- Uninstall METAZA Driver.
- Perform the METAZA Driver installation procedure again from the beginning.
Installing the Driver on Windows 10
Procedure
- Use a USB cable to connect the machine and the computer, and then turn the machine on.
-
If the
Found New Hardware message appears, click
Cancel to close it.
Disconnect any USB cables for printers other than this machine.
- Click Desktop.
- Right-click the Start button, and then click Device Manager.
-
When the
User Account Control window appears, click
Continue.
The Device Manager window appears.
- From the View menu, click Show hidden devices.
-
In the list, find and double-click
Printers or
Other devices.
The name of your machine or Unknown device appears below the selected item. Click the name to select it.
- From the Action menu, click Uninstall.
- In the Confirm Device Uninstall window, click OK. Device Manager closes.
- Detach the USB cable from the computer, and then restart the computer.
- Uninstall METAZA Driver.
- Perform the METAZA Driver installation procedure again from the beginning.