When the machine cannot read crop marks, it displays an error message and pauses operation.
If this happens, press any key on the operation panel. Remove the material, check the following items, and then reload the material.
Refer to "Using Various Types of Materials" and load the material in the correct position.
Crop marks cannot be detected if decorations or colors are on the material.
Crop marks also may not be detected on glossy material even if it is white.
Crop marks may not be read if the material has creases or wrinkles. Stretch the creases or wrinkles out and load the material again.
If the crop marks still fail to be read, prepare new material without creases or wrinkles and redo the operation from printing the data.
Set the color of crop marks to black, specify 100% density, and then print the data again.
Make the crop marks perfect circles 10 mm (0.39 in.) in diameter.
The machine can only detect crop marks in the prescribed shape.
Refer to "Setting the Margins and the Distance between Crop Marks" and place the crop marks at the correct positions.
Be sure to set the [ROTATE] menu to [0deg] when using crop marks.
Crop marks cannot be read if this is set to [90deg].
If the cutting carriage sensor is exposed to direct sunlight or indoor lighting, crop marks may not be detected. Move the machine to a location where it is not exposed to direct sunlight or indoor lighting.
If the Issue Is Not Resolved Even after Taking the Above Steps
Perform alignment in Tool Mode.
Crop marks cannot be detected in the following cases:
The left and right crop marks are slanted by 5 degrees or more with respect to the moving direction of the carriage.
The left and right crop marks are offset by 20 mm or more in the material-feed direction.
On the machine, correctly set the distance specified by the software.
If the angle formed by the two lines connecting the centers of the crop marks is not 90 degrees, the crop marks cannot be read. Crop marks cannot be read if the distance between crop marks in the material-feed direction is 500 mm (19.69 in.) or more.
If the size is expanded or reduced during printing, the crop marks cannot be read during cutting. Print the data by specifying 100% for the magnification.