The Printer Unit Doesn't Run

Is the power switched on?

Switch on the printer's main power, followed by the sub power and make sure Utility_SubPowerOFF appears in the Utility window.

Is Output possible. displayed in the Utility window?

Output is not performed when Output possible. is not displayed at the top of the Utility window. Load the media, lower the loading lever, and then click BN2_Utility_Icon_Setup Setup. Follow the instructions on the screen to finish setting up the media.

Also, when operating the setting menu, output doesn't start when data is sent from the computer with some menu items. When you return to a menu item where output is possible or to the Utility home screen, output starts.

Are any covers open?

Close all the covers.

Is the message Output is currently paused. displayed in the Utility window?

When output is paused, the message Output is currently paused. is displayed in the Utility window. To resume output, click Resume.

Is a message displayed in the Utility window?

Check the message displayed in the Utility window.

Is an Ink Cartridge Error displayed?

When an Ink Cartridge Error appears in the Utility window, output data cannot be accepted.

If there is data that has not yet been output remaining in the machine, output resumes when the error is cleared. If there is unsent data in the computer, output resumes when the data is resent.

When ink runs out

Replace the empty ink cartridge with a new one.

When an ink cartridge with the incorrect color is loaded

Remove the ink cartridge that was loaded incorrectly and load the appropriate ink cartridge.

When an ink cartridge is removed or has not been securely loaded

Securely load the ink cartridge by pushing it all the way to the back.