The Printer Unit Does Not Run (Does Not Print)

There is a problem with print data, and the printer does not work.

If the print data is larger than the printing area, it cannot be printed. Check the print data and the printing area, and change the one that is too large.

There is a problem in Utility, network, machine, or other technical issue and the printer does not work.

Procedure
  1. Check for Notifications/Errors/Fatal Errors in Utility, and then take necessary action.
  2. Make sure that the print data has been sent normally.
    Make sure the machine to be used is selected in the Send to Device dialog box.
  3. If you have more than one BD-8, make sure the machine you are using is correctly selected in the Roland DG Connect Hub.
  4. Check that the status LED for the LAN cable connector is lit in green.

    If the status LED (A) for the LAN cable connector is not lit in green, the network connection has not been made correctly. Check whether or not the network routing is appropriate. Try connecting the computer and the machine to the same hub or connecting them directly using a crossover cable. If this makes it possible to perform output, it means the problem is in the network itself.

    BD-8_LANstatusLED
    MEMO The activity LED on the top of the status LED flashes orange while data is being received from the network.
  5. Make sure that the LAN network settings are correct.

    If printing is not possible even though the status LED (green) for the Ethernet connector is lit, make sure the IP address and other settings are appropriate. The settings on both the machine and the computer must be appropriate.

    Redo the settings, checking to ensure that the IP address does not conflict with the IP address for another device on the network, that the port setting for the software RIP specifies the IP address set on the machine, that the settings have no typing errors, and for other such problems.

  6. Check that the sub power is turned on.
    Check that the sub power button is not lit in red.Machine State Indicated by the Sub Power Button's Lamp
  7. Check that the front cover and maintenance cover are closed.
  8. Turn the sub power off and back on again, and then perform the printing operation again.
    If it is still not possible to print, contact your authorized dealer.