If the Heads Still Do Not Move

If the heads still do not move, carry out the following emergency response measure, and then contact your authorized Roland DG Corporation dealer.
Procedure
  1. Switch off the main power, and then open the front cover.
  2. Gently move the print-head carriage to the home position by hand.
    Stopping at the place where the audible click is heard locks the print-head carriage in place.


  3. Close the front cover.