Handling Severe Dot Drop-out with White Ink

If white ink dot drop-out occurs, discharge all the white ink within the printer and clean the interior of the printer. At this time, the black ink and yellow ink are also discharged before the interior of the printer is cleaned. The white ink, black ink, and yellow ink are refilled after cleaning.

This operation requires three SOL INK cleaning cartridges.

If you want to perform maintenance on all the types of ink, see Cleaning All Print Heads.
MEMO:

White ink tends to settle, and may harden if allowed to stand for a lengthy time. Therefore, abnormal ink emission including dot drop-out tends to occur more frequently than with other inks, even when using the cleaning function (normal, medium, or powerful) or manual cleaning.

IMPORTANT:

  • Be sure to hold the handle of the front cover and open and close it gently.

  • A large amount of ink will be discharged during this operation. Perform this operation only when ink emission failures (such as dot drop-out) cannot be improved even after performing "normal," "medium," "powerful," and "manual" cleaning.

  • Be sure to use SOL INK cleaning cartridges. Use of any other type may result in breakdown.

  • Follow the procedure and fill the machine with ink as soon as possible. Leaving the machine alone without ink may damage the print heads.

Procedure
  1. Press [MENU].
  2. Press [▼] several times to display the screen shown below.


  3. Press [ENTER].
  4. Press [ENTER] when the following screen appears.


  5. Make sure the cleaning liquid is ready.
  6. When the following screen is displayed, open the panel cover.
    Remove the screw on the top of the panel cover, tilt the panel cover forward slightly, and then pull out the panel cover in the direction indicated by the arrow.




  7. Remove the drain bottle and discard the discharged fluid.
    IMPORTANT:
    When you remove the drain bottle, a few drops of discharged fluid may come out of the machine. Exercise caution to prevent this fluid from soiling your hands.
    • Round drain bottle
    1. While supporting the drain bottle, turn it in the direction shown in the figure.
    2. Detach the drain bottle.


    : Upper limit. Discard the discharged fluid before this line is passed.
    • Square drain bottle
    1. Push down on the opening of the drain bottle.
    2. While pushing down on the opening, slide the bottle to the front, ensuring that the bottle stays on the bottom plate.
      Tilting the drain bottle too much to the point that it comes free of the bottom plate may lead to discharged fluid spilling out.
    3. Detach the drain bottle.


    IMPORTANT:
    Tilting the drain bottle too much may lead to discharged fluid spilling out. Slide the drain bottle while ensuring that it stays on the bottom plate.


  8. Wipe away any discharged fluid that has dripped onto the outside of the drain bottle.
  9. Quickly attach the drain bottle to the machine once more.
    • Round drain bottle
    1. While supporting the drain bottle, turn it in the direction shown in the figure to attach the bottle.


    • Square drain bottle
    1. Set the drain bottle in place, and then push down on the opening of the bottle.
    2. While pushing down on the opening, slide the bottle to the back, ensuring that the bottle stays on the bottom plate.


    3. When the drain bottle reaches the wall, remove your hand.
      Point: Push the drain bottle all the way to the back, ensuring that the opening does not get caught on the frame (A).


    4. Check that the drain bottle has been pushed all the way to the back and does not move.
      If the drain bottle is not in the correct position, the drain hose will be misaligned, which may lead to discharged fluid spilling out.
    IMPORTANT:

    If the message "EMPTY DRAIN BOTTLE" is displayed even after you have attached the drain bottle, the drain bottle may not have been set in place correctly.

    Remove the drain bottle, and then attach it again.

  10. Close the panel cover.
    Catch the panel cover pins on the notches, and then attach the panel cover.


  11. Press [ENTER].
  12. Remove the ink cartridges from the slots whose numbers are flashing: 3, 4, and 7.


  13. When the screen shown below is displayed, insert SOL INK cleaning cartridges into the slots whose numbers are flashing: 3, 4, and 7.


    The screen shown below appears.


  14. When the screen shown below is displayed, remove SOL INK cleaning cartridges from the slots whose numbers are flashing: 3, 4, and 7.


    The screen shown below appears.


  15. When the screen shown below is displayed, insert ink cartridges into the slots whose numbers are flashing: 3, 4, and 7.


    The screen shown below appears.


  16. When the following screen is displayed, open the panel cover.
    Remove the screw on the top of the panel cover, tilt the panel cover forward slightly, and then pull out the panel cover in the direction indicated by the arrow.




  17. Remove the drain bottle and discard the discharged fluid.
  18. Wipe away any discharged fluid that has dripped onto the outside of the drain bottle.
  19. Quickly attach the drain bottle to the machine once more.
  20. Close the panel cover.
    Catch the panel cover pins on the notches, and then attach the panel cover.


  21. Press [ENTER].
    The screen shown below appears again.


  22. Press [MENU], then [◀] to go back to the original screen.