The Driver Cannot Be Installed Correctly (Widows 10)
Procedure
- Log on to Windows as the computer's administrator.
- Click .
- Click Devices And Printers.
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Right-click the driver for the machine being used, which is categorized under Unspecified, and then click Properties.
If the machine and the computer are not connected, no driver will be displayed under Unspecified. If no driver is displayed, turn on the machine and connect the machine to the computer.
- Click the Hardware tab, and then double-click the name of the model being used.
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Click Change Settings on the General tab to hide the Change Settings button.
If Change Settings is not displayed from the start, continue to the next step.
- Click the Driver tab, and click Uninstall device.
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In the Confirm Device Uninstall window, click OK.
The driver for the model being used will still be displayed as Unspecified at this point.
- Uninstall the driver.
- Re-install the driver.