Installing the Driver in Windows 11 (Procedure B)
Procedure
- Connect the machine to the computer with the USB cable and turn on the machine.
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If the Found New Hardware message appears, click Close to close it.
Disconnect any USB cables for printers or other such equipment other than this machine.
- Click Desktop.
- Right-click the Start button, and then click Device Manager.
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When the User Account Control window appears, click Continue.
Device Manager appears.
- From the View menu, click Show hidden devices.
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Search the list for Printers or Other devices, and then double-click it.
The name of your machine or Unknown device appears below the selected item. Click the name to select it.
- From the Action menu, click Uninstall.
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In the Confirm Device Uninstall window, click OK.
The Device Manager will close automatically.
- Remove the USB cable from the computer, and then restart Windows.
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Uninstall the driver.
Carry out the steps from step 3 in the following topic to uninstall the driver.Uninstalling the Driver in Windows 11
- Reinstall the driver according to the procedure in the Setup Guide ("Installing the Software").