Installing the Driver in Windows 11 (Procedure B)
This is the operation procedure for Windows 11 (version: 24H2).
Procedure
- Connect the machine to the computer with the USB cable and turn on the machine.
-
If the Found New Hardware message appears, click Close to close it.
Disconnect any USB cables for printers or other such equipment other than this machine.
-
Open the Device Manager.
Search for Device Manager with the task bar search and open it.
-
When the User Account Control window appears, click Continue.
Device Manager appears.
- From the View menu, click Show hidden devices.
- Search the list for Printers or Other devices, and then click it.
- Right-click the name of your machine or Unknown device, and select Uninstall device.
- Click Uninstall.
- Remove the USB cable from the computer, and then restart Windows.
-
Uninstall the driver.
Carry out the steps from Step 3 in the following topic to uninstall the driver.Uninstalling the Driver in Windows 11
- Reinstall the driver according to the procedure in the Setup Guide ("Installing the Software").