Support Information

To check details such as the DGSHAPE CAM version, installation information, and license information, access the support information window with the following procedure.

Procedure
  1. Click Job Management.
  2. Click Support.
    Support1

    The installation information and license details for DGSHAPE CAM are displayed.

    Info
    • 1: DGSHAPE CAM for DWX-43W/SUM3D revision

      The core build versions of DGSHAPE CAM for DWX-43W and SUM3D appear here.

    • 2: License information

      The four- or five-digit dongle number, the year of the specified annual maintenance plan, or the remaining number of days that CAM can be accessed in the event that a trial/temporary license is in use appears here.

    • 3: Comfort pack/advanced pack
      Normally, these DGSHAPE CAM function packs can be activated via the license upgrade process (example: from the standard version of DGSHAPE CAM to the expert version) to meet customer-specific requirements. For details on licenses and usable functions, contact your authorized DGSHAPE Corporation dealer.
      MEMO

      To search for your license, you will require the four- or five-digit dongle number mentioned above in note 2.

    • 4: Backup file

      Creates a backup file to provide to support staff.

    • 5: Latest information

      Click this button to display the CIMsystem news website with the latest news not only on new DGSHAPE CAM functions but also on related events and videos that you can use to improve your CAD/CAM processes.