Cleaning around the Print Heads

The print heads are important components that discharge ink and require periodic and appropriate maintenance. Cleaning around the print heads is known as "manual cleaning."

  • If you use up the cleaning sticks and cleaning liquid used for this work, contact your authorized dealer or visit our website (https://www.rolanddg.com/).
  • The print heads are components that wear out. Periodic replacement is required, with the frequency of replacement depending on use. Contact your authorized dealer.
IMPORTANT
  • Be sure to use different cleaning sticks in the color ink section and the optimizer ink section. Using the same cleaning stick may lead to the optimizer ink and color ink mixing, resulting in ink hardening and discharge issues.
  • To prevent the print heads from drying out, finish this procedure in 30 minutes or less. After 30 minutes, the alarm will sound, so pause the procedure and perform the following operations.
    • Close all the covers.
    • Tap Finish All to end manual cleaning.
    • Restart the cleaning procedure from the beginning.

When a Message Appears

When a message appears, you can tap VG3_Panel_Icon_NOTE_1note on the home screen to check the notification details. Tap the notification to display the manual cleaning menu screen.

VG3_Panel_NOTE_ManualCleaning

When symptoms of ink drips or dragging dirt occur

When any of the symptoms given below occur, clean around the print heads.

Ink drips Dragging dirt




Ink pools in dust or dirt adhered to the print heads, and drips onto the media. The phenomenon where dirt or dust accumulates on the print heads.

When symptoms that cannot be improved with wiper tray cleaning occur

When any of the symptoms given below occur and wiper tray cleaning after performing cleaning functions (normal, medium, or powerful) is not effective, clean around the print heads.

Dot drop-out/Dot displacement


Dust or other foreign matter adheres to the print heads and impedes correct ink discharge.
MEMO

Wiper replacement may also be effective in improving these symptoms.