Are the print heads dirty?

The following may cause ink to drip on the media during printing.
  • Buildup of fibrous dust (lint) around the heads

  • Ink transferred to the heads due to rubbing against the media

    If this happens, perform manual cleaning. We recommend carrying out periodic head cleaning.

  • Too low humidity

    Use the machine in an environment with a humidity of 40 to 60%RH (no condensation).