Important Notes on Using the Operation Application

Number of printers that you can connect to

You can only connect to one printer from a mobile terminal on which the operation application has been installed. You can register multiple printers, but you cannot connect to multiple printers at the same time.

No pairing is required

Generally speaking, "pairing" is required to establish a Bluetooth connection. With the operation application, no "pairing" is required. After starting the operation application, follow the instructions on the screen to connect to the printer.

Perform operations from a position where you can see the printer.

To enable immediate handling of unexpected printer operations, perform operation application operations from a position where you can see the printer.

Important notes on Bluetooth communication

  • With Bluetooth wireless technology, it is possible to establish a connection between devices separated by approximately 10 m (32.8 ft.). However, the valid range of the connection may vary depending on the presence of obstacles (such as people, metal, and walls) and the status of the radio waves.

  • The communication status of the Bluetooth connection may become unstable if:
    • A wireless LAN is in place in the location.
    • The devices are in the vicinity of a microwave that is in use.
    • Other electromagnetic waves are generated in the location.
  • Bluetooth communication uses the same frequency band (2.4 GHz) as wireless LAN (IEEE802.11b/g). If the devices are used in the vicinity of equipment in which a wireless LAN unit is installed, the connection status may become unstable due to the occurrence of radio-frequency interference. In this situation, carry out the following countermeasures.

    • When using Bluetooth communication to connect the printer and the mobile terminal, do so at a distance of 10 m (32.8 ft.) or more away from the equipment in which a wireless LAN unit is installed.

    • Bring the mobile terminal and the printer as close together as possible.

    • If using Bluetooth communication within 10 m (32.8 ft.) of the equipment in which a wireless LAN unit is installed, turn off the wireless LAN unit.

  • The radio waves generated by Bluetooth communication may have an effect on the operation of electronic medical equipment and similar devices. This may lead to accidents, so turn off Bluetooth communication in the following locations.
    • The vicinity of in-use hearing aids and pacemakers
    • Hospitals
    • The vicinity of automatic doors and fire alarms

    Turning on Bluetooth Communication

  • Using Bluetooth communication in the vicinity of TVs or radios may lead to noise in the image or audio.
  • Roland DG Corporation accepts no responsibility for the leakage of information during a connection using Bluetooth technology.
  • The mobile terminal that you are using to connect to the printer must comply with Bluetooth standards determined by the Bluetooth SIG and must be a certified device.
  • Even if the mobile terminal complies with the Bluetooth standards outlined above, phenomena may occur due to the characteristics and specifications of the device. Examples of these phenomena include the inability to connect to the printer and the operation methods, display, and operations being different.
  • Depending on the mobile terminal that you are connecting to the printer, it may take some time until the Bluetooth connection can be established.
  • While the Bluetooth connection is established, do not cover the mobile terminal with your hand or anything else. Doing so may hinder the Bluetooth connection.

Other important notes

  • Bluetooth communication may increase the mobile terminal's battery consumption.

  • Additional communication charges apply to the downloading of the application. You will have to bear the communication charges.

  • Note that it may take time to confirm whether this application is supported by new mobile terminals.

  • Depending on the usage environment, this application may not operate normally even with mobile terminals that have been confirmed to be supported.