Are the print heads dirty?
The following may cause ink to drip on the media during printing.
- Buildup of fibrous dust (lint) around the heads
- Ink transferred to the heads due to rubbing against the media
If this happens, clean the print heads manually. We recommend carrying out periodic head cleaning.
- Too low humidity
Use the machine in an environment with a humidity of 25 to 80%RH (no condensation).