If you have canceled installation or if the installation wizard does not appear when the USB cable is connected, follow the procedure below.

Procedure

  1. Connect the machine and the computer with the USB cable, and switch on the machine.

  2. If a message saying "Found new hardware" appears, click Close.

    Disconnect the USB cable from every printer except the machine.


  3. Click Desktop.


  4. Move the mouse to the bottom-right corner of the screen to display the Charms bar, and click Settings.

     

  5. Click PC info.

     

  6. Click Device Manager. If a User Account Control window appears, click Allow. Device Manager appears.

     

  7. From the View menu, click Show hidden devices.

     

  8. Search the list for Printers or Other devices, and double-click it.

    The name of your machine or Unknown device appears below. Click the name to select it.

     

  9. From the Action menu, click Uninstall.

     

  10. On the Confirm Device Uninstall window, click OK. Close Device Manager.

     

  11. Disconnect the USB cable from the computer, and restart Windows.

     

  12. Follow the procedure in "Uninstalling the driver (Windows 8.1)" and uninstall the driver.


  13. Follow the procedure in "Installing the driver for Windows" and reinstall the driver from the beginning.